Version 1.5 – Effective Date: January 2026
Basic Lawn Care Service Agreement
Lacey Oak Lawns – Lawn Care Service Agreement
This Lawn Care Service Agreement (the “Agreement”) outlines the terms and conditions for basic lawn care services provided by Lacey Oak Lawns. By signing up for a bi-weekly subscription plan with Lacey Oak Lawns, the Client acknowledges and agrees to be bound by all terms and conditions set forth in this Agreement.
Lacey Oak Lawns
hello@laceyoaklawns.com
(Hereinafter referred to as “Service Provider”)
Services Provided
The Service Provider agrees to provide the following basic lawn care services to the Client’s property on a bi-weekly subscription basis:
- Mowing: Cutting all turf areas to an appropriate height, typically around 3 inches as a base, or as otherwise agreed upon based on turf type and seasonal conditions.
- Edging: Edging along driveways and sidewalks only.
- Blowing: Clearing grass clippings and debris from driveways, sidewalks, and other serviced areas.
- Clippings Policy: Grass clippings will be mulched back into the lawn unless bagging and removal are requested and quoted separately.
Service Schedule and Rescheduling
Services will be performed on a bi-weekly schedule, meaning the property will be serviced approximately two (2) times per month.
Scheduling Window: Service times may vary within the scheduled day. The Service Provider does not guarantee specific appointment times, only service dates, unless otherwise agreed.
Weather Delays: While Lacey Oak Lawns strives for consistency, service dates may be adjusted due to weather conditions (e.g., heavy rain, extreme heat), holidays, or unforeseen circumstances. The Service Provider will make reasonable efforts to notify the Client of any changes and reschedule services promptly.
Subscription Plan & Payment
The Client agrees to pay the Service Provider the agreed-upon subscription fee as displayed during the sign-up process. Payments for the bi-weekly subscription plan will be automatically processed every two (2) weeks via Stripe.
Billing Method: Subscription billing is based on time intervals (every two weeks) and not per visit. Service dates may vary due to weather or scheduling adjustments.
A late fee may be applied to payments that fail or are not successfully processed within the specified grace period.
Payment Default and Suspension of Services
In the event that payment is not received by the due date, the Service Provider reserves the right to suspend services until all outstanding balances are paid in full. If payment remains outstanding for a period specified during sign-up, the Service Provider may terminate this Agreement immediately.
If a payment method fails twice in a row, services will be suspended until a valid payment method is provided.
One-Time Lawn Care Services
In addition to subscription-based services, the Service Provider may, at its discretion, offer one-time lawn care services (“One-Time Services”). One-Time Services are non-recurring and do not establish a subscription, ongoing service obligation, or recurring billing relationship.
Payment for One-Time Services is due in full prior to service unless otherwise agreed in writing. Pricing may differ from subscription rates and may include additional charges for overgrown conditions, excessive debris, or special circumstances.
The following provisions of this Agreement do apply to One-Time Services:
- Services Provided
- Out of Scope Services
- Overgrown Lawn Surcharge
- Initial Cleanup Requirement
- Client Responsibilities and Property Access
- Weather and Rain Policy
- Property Damage Reporting and Disclaimers
- Independent Contractor Status
- Insurance
- Limitation of Liability, Lawn Health Disclaimer, and Indemnification
- Fuel and Equipment Surcharge
- Severe Slope and Hazard Clause
- HOA and Local Regulations
- Force Majeure
- Governing Law
The following provisions of this Agreement do not apply to One-Time Services:
- Subscription Plan & Payment
- Payment Default and Suspension of Services
- Dormant Season and Growth Conditions
- Seasonal Suspension
- Term and Termination
- Non-Skip Billing Policy
Completion of a One-Time Service does not guarantee future availability or priority scheduling.
Additional Services
Any services requested beyond the basic services outlined above require a separate quote and approval.
Out of Scope Services
- Fertilization, weed control, or pest control
- Shrub or bush trimming
- Leaf removal or gutter cleaning
- Flower bed maintenance
- Tree pruning or removal
- Irrigation system repair
- Heavy debris removal
Overgrown Lawn Surcharge
6–15 inches: +50% surcharge. 15–25 inches: +100% surcharge. Lawns over 15 inches may require a cleanup quote.
Initial Cleanup Requirement
If a property requires initial cleanup, an additional fee must be approved before service begins.
Client Responsibilities and Property Access
The Client must ensure the lawn is free of obstacles. The Service Provider may mow around or skip blocked areas.
The Service Provider does not move or relocate trampolines, play structures, grills, fire pits, heavy furniture, vehicles, or other large, heavy, or fixed items; areas blocked by such items may be skipped and are still considered serviced.
Weather and Rain Policy
Services may be rescheduled due to weather. Extended delays may result in overgrown surcharges.
Non-Maintainable Turf, Hardscape & Excluded Areas
Lawn mowing services apply only to areas with sufficient established turf suitable for routine maintenance. Areas consisting primarily of bare soil, dirt, rocks, gravel, decorative stone, terrascapes, hardscape features, or minimal grass coverage are classified as non-maintainable and are excluded from mowing services.
Lacey Oak Lawns does not mow over rock, gravel, terrascapes, hardscape features, construction areas, or other non-turf surfaces. These areas present equipment damage risks and safety hazards and are not eligible for mowing under any standard lawn care or commercial maintenance service. Leaves, Debris & Excluded Surface Conditions
Lawn mowing services do not include leaf removal, leaf cleanup, or debris clearing. Excessive accumulations of leaves, sticks, or organic debris that obstruct turf visibility or safe mowing operations are excluded from mowing services.
Lacey Oak Lawns does not mow through heavy leaf coverage or debris layers, as doing so poses equipment damage risks and does not constitute proper lawn maintenance. Mulching during mowing is incidental only and does not replace or include leaf cleanup services.
If excessive leaves or debris are present at the time of service, Lacey Oak Lawns reserves the right to skip or exclude affected areas until conditions are corrected. Skipped or excluded areas due to debris conditions do not constitute non-performance or grounds for billing adjustment.
Leaf cleanup, removal, or seasonal debris services may be quoted and performed separately upon request.
Lacey Oak Lawns is not responsible for damage to hidden or unmarked objects, including but not limited to irrigation components, sprinkler heads, wiring, lighting, edging, or other items not visible prior to service.
Refund Policy
Payments are non-refundable once services are rendered. Refunds or service credits may be issued only if a scheduled service is not performed due solely to Service Provider fault.
Property Damage Reporting
Any claims for property damage must be reported to the Service Provider within five (5) business days of the date of service. Failure to report within this timeframe constitutes a waiver of the claim.
Independent Contractor Status
The Service Provider is an independent contractor and is not an employee, agent, joint venturer, or partner of the Client. Nothing in this Agreement shall be construed to create any such relationship.
Non-Skip Billing Policy
Billing continues regardless of temporary skips or service pauses requested by the Client. To stop billing, the Client must cancel the subscription in accordance with the Term and Termination section.
Right to Refuse Service
The Service Provider reserves the right to refuse or discontinue service, without liability, in situations involving unsafe conditions, aggressive behavior, repeated violations of this Agreement, hazardous property conditions, or circumstances that pose a risk to personnel or equipment.
Marketing and Documentation Consent
The Client grants the Service Provider permission to take photographs or videos of the property for documentation, training, quality assurance, or marketing purposes. Specific addresses will not be disclosed. Clients may revoke this consent by providing written notice.
Entire Agreement
This Agreement constitutes the entire agreement between the Service Provider and the Client and supersedes all prior discussions, negotiations, representations, or agreements, whether oral or written.
Severability
If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.
Waiver
The failure of either party to enforce any provision of this Agreement shall not be deemed a waiver of that party’s right to subsequently enforce and compel strict compliance with every provision of this Agreement.
Notices
All notices required or permitted under this Agreement shall be in writing and shall be deemed delivered when personally delivered, sent by certified or registered mail, return receipt requested, sent by a nationally recognized overnight courier, or sent by email to the contact information provided by each party.
Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under this Agreement where such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, weather events, fire, flood, war, terrorism, labor disputes, supply shortages, equipment failure, or governmental actions.
Dispute Resolution
Any dispute or claim arising out of or relating to this Agreement shall first be addressed through good-faith negotiations between the parties. If unresolved, the parties agree to pursue mediation with a mutually agreed-upon mediator located in Hays County, Texas, prior to initiating litigation.
Changes to Agreement Terms
The Service Provider reserves the right to modify this Agreement at any time. Updated terms will be posted to the Service Provider’s website or communicated electronically. Continued use of services following such updates constitutes acceptance of the revised terms.